Customer Feedback

Customer Feedback

You'll hear from us how awesome we are and how everything we do is beyond perfect, but that may not be as impartial as you might like. Take a look at what some of our real live customers have to say (some of them say things that are not so sunny but we're not going to dwell on those). 

“Brilliant, thanks for your help! Amazing service, look forward to shopping more through your website! This is the kind of service that gives us confidence to shop online!”
from Kalpna

“I just wanted to say THANK YOU so much for getting the parcel to me!  It arrived in time and I absolutely loved the dress. Thank you so much for my gift as well!!!! You guys rock!!”
from Roz

“Thanks for all your help though amongst the madness...
As always GAG's service excels expectations!”
from Alison

"Always a pleasure doing business with @goodasgoldshop"
from Chris

Just wanted to say thanks so much, your customer service is awesome and I love the jeans, they arrived this morning.
I will def be buying a lot more from you guys.”
from Kelly

“Just thought I'd let you know the boots arrived and they fit like a glove! I'm very happy. Thanks for you awesome service good as gold, a thing that is too rare these days.”
from Katrina

“Hey just wanted to say thanks for all the work. Ended up going in to get them and they were too small! However, Ruben is an absolute champion and he had the last pair of 11s in his office that he put aside for himself and ended up hooking me up with those. Much respect to him for that, that's why I like giving my business to you guys.”
from Matt

“Woohoo!!! You guys rock!!! Thanks for such awesome service,
am recommending you to everyone else in the city!”
from Rachel

“Received the funkis this morning- super fast thank you! I love them, they're perfect! Contemplating getting another pair... Haha thanks again for your wonderful service! And I just wanted to say I've bought a couple of things from your store in the last 6 months, and the service and quality has been amazing!
You should bring Good as Gold to Auckland.”
from Somi

“Thanks so much for your help and trying to get one in! You guys have by far the best customer service, much appreciated.”
from Leigh

“I am just wanting to say a big THANK YOU! My something else dress arrived yesterday and fitted perfectly! I'm so glad i happened to discover your website & will be looking foward to ordering something again very soon. Thanks also for getting my parcel out to me so quickly.”
from Melissa

Dress arrived right this second –
I LOVE it – best customer service ever!”

from Ashley

“My morning was made extra good with a knock at my door at 8.30am from a courier holding a brown paper package tied up with string!  Such fabulous service to order at 4pm yesterday and get early this morning whoohoo and oh my what fabulous shoes I’m keeping them they fit me perfectly and are just meant to be MINE!!
Thanks a bunch”
from Sarah 

“Just got the new pair of jeans and they fit perfect! Thank you so much for being so prompt and so cool about the return!
Hope you all have awesome summer holidays!!”
from Natalie

“I couldn’t be more pleased!  I love my new socks and I was particularly impressed with the brown paper and string.  I love to see recycling.  I was in Wellington, staying in the city centre over Christmas and you will probably know that Wellington city at that time is pretty dead, so I did a lot of walking.  Your shop there caught my eye and I kept going back to see if it would open, but alas it did not.  I really wanted some of those socks in the window.  All’s well - by finding your website I got some and they are gorgeous.  Only problem now is I don’t want to wear my shoes –
I want everyone to see my socks.”
from Claire

“Just a message to say I am thoroughly impressed with the jacket and how it arrived all pretty and packaged and even with a gift voucher and little note.
Made my day!”
from Maxine

“YAyyyyyyyyyyyyyy shoes have arrived and they are BEAUTIFUL - Thanks again and I love the way you guys package deliveries it makes it a touch more special (even if I got them for myself)”
from Kiri

“I purchased 2 pair of New Balance Trainers on Wednesday evening, one for me and one for my Dad's Birthday. Much to my shock, they were delivered and in my office by midday Friday!?! Not only do I love my new purchase, but I am divinely impressed by your service! Awesomely packaged, super speedy delivery! I'm chuffed.
Good work Good as Gold, you have a new fan!”
from Brooke

“I just received my two pairs of shoes i bought online yesterday. 
Firstly, i can't believe how quickly they arrived, amazing! Your up to date emails are fantastic. Secondly, i LOVE how you wrapped them in brown paper and string, and even left me a cute note!! i felt like it was my birthday. And, of course, the shoes are perfect! Just wanted to let you know you guys rock! I wish I still lived in Wellington so i could pop in and see what you have. Any chance you could pretty please open a store in Auckland?
I would be eternally grateful. Keep up the good work.
from Josh

“To the team at GAG, just a quick note to say thank you SO much for your incredible service and amazing gears! I was thrilled to find a you had a Deadly Ponies bag I'd been lusting after in stock (it's sold out in Auckland) and the wonderful Sophia had it sent up to me immediately. It arrived very securely boxed and was even in Christmas wrapping! You guys are the bomb!"
from Srishti


"Nothing gets better than coming from work and unwrapping some excellent GAG goodies! Rad! I didn't get the Spongebob Bearbrick Sadaf but I aint even mad, thanks for such sweet service! Happiness :)
p.s. your packaging rocks!"
from Katelyn



Sold Out